Pricing
Citicus ONE is available on an annual subscription basis. Choose the plan that fits your organisation's needs. All prices are exclusive of VAT.
For smaller organisations getting started with structured risk assessment.
- Up to 5 users
- Single entity
- Core risk assessment
- Standard compliance frameworks
- Executive summary reports
- Email support
- Secure cloud hosting
For organisations requiring comprehensive risk and compliance management.
- Up to 20 users
- Up to 5 entities
- Full risk assessment suite
- All compliance frameworks
- Third-party risk management
- Board-level reporting
- Priority email & phone support
- Secure cloud hosting
For large organisations and groups with complex, multi-entity requirements.
- Unlimited users
- Unlimited entities
- Full platform capabilities
- Custom framework integration
- API access
- Dedicated account manager
- Onboarding & training
- SLA-backed support
All Plans Include
Secure Cloud Hosting
Fully managed hosting with 99.9% uptime SLA.
Automatic Updates
Always on the latest version at no extra cost.
Daily Backups
Automated daily backups with disaster recovery.
Data Encryption
Encryption in transit and at rest as standard.
Frequently Asked Questions
How is Citicus ONE billed?
Citicus ONE is billed annually via invoice or card payment. All prices are quoted exclusive of VAT. Payment is due at the start of each subscription year.
Can I change my plan during the subscription term?
Yes. You can upgrade your plan at any time. The price difference will be pro-rated for the remainder of your current subscription period. Downgrades take effect at the next renewal date.
Is there a free trial available?
We offer guided demonstrations and proof-of-concept engagements. Please contact us to discuss your requirements and arrange a trial.
What payment methods do you accept?
We accept payment by credit/debit card (Visa, Mastercard, American Express), bank transfer (BACS/SWIFT) and direct debit. All card payments are processed securely via Stripe.
What is your refund policy?
Please see our Refund Policy page for full details. We offer a 30-day satisfaction guarantee for new subscribers.